Contact us
The quickest way to reach us is email: [email protected]. A person reads every message.
Helpful to include: the device and browser you use, and what you expected to happen. Please don’t send passwords, and there’s no need to send your child’s full name.
A question looks wrong? Tap the flag above the answer bar in the app. That reaches us directly.
Privacy requests: you can export or delete everything yourself in the Parent area. For anything else, email us. See the privacy policy.
Many answers are already on the help page.